3.6 KiB
interview certification
- Probing
- Predict on the job Succes
- Biases
- Are these question legal?
- Illegal Questions
- Creating Great Interview Process
- tags
- source
Probing
Get Specific
- Who? Why?
- Differential Exposure vs Expertise?
- Participant vs Owner/Leader?
- Involved at Start vs End?
Digging, if people don't like to dig, that's a good indicator of not showing the complete truth.
Predict on the job Succes
Applying our Interview Techniques
How to get evidence?
Skills & Knowledge Attributes Achievements Motivation
Do not ask
"Are you good at X? Oh great."
or
"I see you you've got 4 years of xp using X, so you're good. Yes?"
Instead
- Value your expertise on this skill.
- How X works?
- Why did you choose to use X?
.
Question beyond behavorial
Tell me about a time…
Using Situational Technique to learn Skills
the key
Get them to demonstrate their skill or knowledge for you.
Not talk about it, but show you!
Biases
Do's and Don'ts
Some Biases Show up Well before Interview
- profile bias (consulting, military, gaps in employement)
- job descriptions
Typical
- first impression
- Halo effect (find it friendly)
- Contrast error (totally different from the guy you fired)
- Cultural unfamiliarity (eye contact in US, we vs I)
- Gender bias
.
Overcoming bias
How to overcome bias?
- don't make assumptions
- focus on evidence gathering not gut feel
- try to screen people in, not out
- compare this candidate to your hiring standard, not other candidates
- be aware of cultural issues - team confidence, open disagreement/respect
.
Best practice for keeping bias at bay
out of your process
- phone screens
- structured, multiple interview process with diversity
- weight problem solving/situational question more heavily
- defined attributes (not "culture" fit)
- trained interviewers and interviewing tools/guides
Are these question legal?
Pop Quiz
-"most countries"
- can you pronounce your last name for me.
- Where are you from? Illegal
- What's your favorite book? dangerous
- Are you able to work late and travel for more than 3 days? ok
- You look pretty healthy, but you never know - any chronic illnesses? Illegal
- Yes, those are pictures of my 2 kids - do you have kids? Illegal
- When did you graduate from university? dangerous
Illegal Questions
Do not allow discrimination
- race
- age
- gender
- religion
- national origin
- marital status
- pregnancy/child status
- political (in France)
.
Disparate Treatment
Be careful with age and gender
- If Age = old, then Test = yes
- Make sure we ask women about their ability to travel.
Lunch-time interviewing
You are still interviewing; NO Still not appropriate to ask about religious background, personal life, etc…
Personal Story
- Vlastelica
People tried to break me. 2-days of interviewing.
Head of global recruiting.
I was really excited about the interview. An HR guy, really understood the legal/illegal.
What kind of name is Vlastlica anyway? Its Croatian.
It happens.
So don't do this. It's illegal.
Focus on the hiring criteria
Bottom Line
If it is not job related, don't ask it.
Creating Great Interview Process
How long is a typical interview process?
Alignment & Sourcing/ phone interview/ onsite interviews/hiring decision. Week 5
Getting aligned with your recruiter/HR Rep
Candidate profile/process/roles/timing
Candidate Experience
- too fast
- too slow
- just right
Personal Preparation
know before you go
- job criteria
- candidate background
- prepared questions and techniques